Our alarm monitoring station teams handle all alarm processing and outbound calls.
Team members are focused exclusively on rapid alarm processing, dispatching, notification and resolution of events.
These team members interact solely with end-users and are able to calmly explain the situation and ensure that the necessary assistance is provided for each situation.
What sets the monitoring from STAM Security Controls apart from our competitors?
- The stations in our network are constantly being upgraded and improved.
- Station technology is such that information is constantly shared amongst the multiple stations AT ALL TIMES!
- Operators working in the multiple stations, see EVERY alarm signal in real time and no matter where the operator is sitting, he/she can handle the alarm.
- All stations are housed in secure, controlled environments, protected behind double vestibules and an array of security measures.
- All stations are powered by surge suppressed, power management systems with industrial strength generators to ensure uninterrupted station operation.
- The network of stations was designed to stay operational in any weather conditions, including, ice storms, floods, major power outages, fires and hurricanes.
- A professional team of highly trained technicians constantly monitor our stations and their systems 24/7/365 to guarantee smooth operation of our facilities.
- All our stations are located in Canada, and operators are fluent in both English and French.
